Refund and Cancellation Policy

Effective Date: April 26, 2025

1. Artwork Sales

All sales of original artwork and prints are final.
Due to the nature of hand-pulled printmaking, each piece is unique. Variations in ink density, paper texture, plate impression, and coloration are natural parts of the printmaking process and are not considered defects.
We carefully package and inspect all artwork before shipping. If your order arrives damaged, you must contact us within 7 days of delivery with photographs of the damage.
Damaged artwork will be evaluated on a case-by-case basis. If approved, a replacement item will be sent upon return of the damaged item.
- No refunds will be issued — only an exchange for the same item (if available).
- If the original item is no longer available, additional options will be discussed with you individually.

All workshop registrations are non-refundable.
Due to limited class sizes and advance preparation, we are unable to offer refunds for cancellations or no-shows.
If you experience a documented emergency (such as a serious illness, injury, or unavoidable family emergency), please contact us at thehare@madharepress.com as soon as possible.
- In such cases, at our discretion, we may offer a credit toward a future workshop.
No-Shows: Participants who do not attend without prior notice are not eligible for refunds or credits.
Transfers: If you notify us at least 7 days before the workshop, you may request to transfer your registration to a future workshop, subject to availability and approval.

If we must cancel or reschedule a workshop for any reason, you will be offered either:
- A full refund, or
- The option to transfer your registration to a future session.